Healox respects the privacy needs of our customers which is why
we handle any personal information collected in a secure and
confidential manner. All personal information collected is for use
by Healox only. This information may include details such as
name, age, gender, email address, phone number and postal
address. We will not distribute your information to any third
parties. However, we do use other companies and individuals to
perform services on our behalf. These services include delivering
packages and processing payments. They will have access to your
personal information in order to perform these services, but are
not authorised to use your information for any other purpose.
We will only use your information collected to:
• Process your orders, returns and exchanges,
• Verify you to assist with any queries you may have,
• Notify you of promotions and new products where you have
agreed to receive this information,
• Analyse trends and develop statistics,
• Improve the website and your shopping experience.
When you sign up to our rewards programme or register for an
account online you may receive email updates about our products
and promotions. You can choose to unsubscribe from this service
at any time.
Our website uses a technology called cookies. A cookie is an alpha
numeric identifier which our website may send to your computer’s
hard drive. Cookies will be stored on your hard drive and allow us
to recognise your computer when you return to our website,
eliminating the need for you to repeat the same information each
time you visit us. Accepting a cookie does not give us any access
to the data held on your computer, only to our cookie. You may
configure your browser setting to turn off cookies, however this
may affect the levels of functionality you experience on our site.